[general]
static=yes
writeprotect=no

[internal]
; Dial 600 from any extension to hear yourself (echo test) — useful for
; confirming audio/codec works.
exten => 600,1,Answer()
 same => n,Echo()
 same => n,Hangup()

; Generic extension-to-extension dialing — matches any active PJSIP
; extension (3, 4 or 5 digits) created via the admin panel, so new
; extensions never need a dialplan change. Every call is recorded
; (MixMonitor) per the client's requirement that all calls be recorded.
exten => _XXX,1,Answer()
 same => n,MixMonitor(${UNIQUEID}.wav)
 same => n,Dial(PJSIP/${EXTEN},20)
 same => n,Hangup()

exten => _XXXX,1,Answer()
 same => n,MixMonitor(${UNIQUEID}.wav)
 same => n,Dial(PJSIP/${EXTEN},20)
 same => n,Hangup()

exten => _XXXXX,1,Answer()
 same => n,MixMonitor(${UNIQUEID}.wav)
 same => n,Dial(PJSIP/${EXTEN},20)
 same => n,Hangup()

; Outbound dialing to real mobile numbers via the SIP trunk — this section
; is appended to by AsteriskConfigWriter (extensions_generated.conf) once a
; trunk is configured in the admin panel.
#include extensions_generated.conf

; Every inbound call from any configured SIP trunk/DID lands here, gets
; recorded, and rings the "support" queue — every active agent extension
; is a member (see queues.conf / queues_members.conf, kept in sync by the
; admin panel whenever an extension is added/disabled).
[from-trunk]
exten => _X.,1,Answer()
 same => n,MixMonitor(${UNIQUEID}.wav)
 same => n,Set(QUEUE_NAME=${IF($["${RINGGROUP}"=""]?support:${RINGGROUP})})
 same => n,Queue(${QUEUE_NAME},t,,,45)
 same => n,Hangup()